+44 (0) 208 367 4538

+44 (0) 208 367 4538



Bassin and Brown requires your credit/debit card details to ensure all your orders are processed efficiently. All transactions take place via a secure server link (SSL) utilising the latest technology. We do not hold details of your Credit/Debit cards on our database to ensure your maximum security.


Bassin and Brown is committed to protecting your privacy. We only collect information about you to process your order, we do not use these details to send you unsolicited information. We will never pass your personal or order details to any other company, other than to fulfil the delivery of your order.

Any customer information collected will be done so lawfully in accordance with the Data Protection Act 1998.

When you make a purchase from Bassinandbrown.com you will be asked to provide your name, email address, billing address, delivery address, phone number and credit card or debit card number. Details of all your order transactions will be collected and stored.

The information we hold about you needs to be accurate and up to date. You can check and amend the information we hold about you. The personal information that we hold about you will be held in accordance with our internal security policies.


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What is a cookie?

A cookie is a small text file of letters and numbers that is used to distinguish you from another user and enables swift passage from one page to the next on our website.

These cookies enable core functionality for our site. They allow the site to remember your choices such as items added to the shopping basket, last pages you have viewed, provide us with info to improve our business with site traffic statistics for Google Analytics's . They do not contain any personal information.